Annual Employee Engagement Survey 2011-2012

When was the last time you listened to your employees?

The National Employee Engagement Index is a national benchmarking tool from aAdvantage Consulting that provides insights into work perceptions of Singaporeans, PRs and foreigners working in Singapore.


In 2011 and 2012, we conducted a nation-wide employee engagement survey amongst Singapore workforce attracting about 6,700 respondents. The survey revealed interesting insights and indicated an engagement score of 76.5 that can be used to benchmark against companies and organisations.

How does your organisation measure up against the national index?

An engagement issue can present itself in various forms - recruitment issues, low work quality, high absenteeism or talent retention. Before you start designing your employee engagement programmes, do you know what motivates your employees to perform their best and stay in their jobs? What areas should you focus on to enhance your engagement in order to retain talents, nurture employees into brand ambassadors, increase productivity and achieve company goals?

Finding out the root causes through research interventions such as employee engagement surveys, Culture Values assessments and focus group discussions  is the first step in addressing these people related challenges.

Our Employee Engagement Survey 2011/12 reveals key factors that influence employee engagement and areas that CEOs, HR experts and practitioners may want to enhance to increase engagement level. The infographic provides an overview of the key highlights from the survey:

  • engagement levels of the Singapore workforce,
  • key factors that influence employee engagement,
  • 'at-risk' group - the demographic group that is the least satisfied at work, and
  • areas of improvement.



Enhance your employee engagement with aAdvantage customised solutions

The root causes of engagement challenges are varied but are typically related to HR systems and processes, leadership and organisational culture as highlighted in the National Employee Engagement infograph. aAdvantage customises interventions to address organisation specific challenges through our HR & Leadership solution and our Culture Development solution.

Examples of HR
& Leadership Interventions:
a) Recruitment & Selection gap analysis
b) Develop Performance Management process
c) Develop Leadership Competencies framework

To find out more about aAdvantage HR & Leadership solution, click here.


Examples of Culture Development Interventions:
a) Culture Strategy Alignment workshop
b) Values Cascading and Alignment workshop

To find out more about aAdvantage Culture Development solution, click here.


Leverage Singapore Funding and Grants to address your engagement challenges

The Government offers the following grants and tax incentives to help you develop and  implement your people related strategy and interventions. Call us at 6853 2658 or email us to find out how you can leverage these grants.
Government Grants

Capabilities Development Grant (CDG)

The Capability Development Grant (CDG) is a programme that provides financial assistance to Small and Medium Enterprises (SMEs) to defray up to 70% of qualifying project costs, relating to consultancy, manpower, training, certification, upgrading productivity and developing business capabilities for process improvement, product development and market access.

The CDG includes grants such as the Innovation and Capabilities Voucher (ICV) and the Customer Centric Initiative (CCI) Scheme


Innovation and Capabilities Voucher (ICV)

The Innovation and Capability Voucher (ICV) is a SGD5,000 voucher for SMEs to take their first step towards capability upgrading in four areas. aAdvantage is a service provider for 3 of the 4 areas:

  • Human Resources,
  • Productivity, and
  • Innovation.


Customer Centric Initiative (CCI) Scheme

The Customer Centric Initiative (CCI) Scheme offers an assistance package to assist Singapore-based companies in upgrading service standards.

The CCI assistance package covers up to 70% of eligible costs for SMEs and up to 50% for non- SMEs. SMEs are encouraged to take the first step towards capability upgrading by tapping the Innovation and Capability Voucher (ICV) scheme in the following areas : service diagnosis, mystery audits, service blueprint development and understanding customer expectations.

SMEs which wish to further upgrade their capabilities may tap the Customer Centric Initiative for customised assistance.

Enterprise Training Support (ETS) Scheme

The Enterprise Training Support (ETS) Scheme provides the following funding support for companies to enhance in-house training infrastructure and capabilities that will help raise the skills and productivity of  their employees:

  • Training Grant,
  • Capability Grant,
  • Curriculum Contextualisation and Alignment Grant,
  • HR Development Grant, and
  • Compensation and Benefits System Review Grant.



WorkPro helps companies expand and sustain manpower pool through grants and incentives targeted at specific strategies such as job redesign, better age management and work-life harmony, and to hire and retain more back-to-work locals and mature workers. Under the scheme, companies can receive the following:

i) Funding

  • Job Redesign Grant (Maximum $300,000 in total per company)
  • Work-Life Grant (Maximum $160,000 in total per company)
  • Age Management Grant (Maximum $20,000 in total per company)

ii) Incentives

  • On-the-Job Training Allowance (Maximum $50,000 in total per company)
  • New Hire Retention Incentive (Maximum $50,000 in total per company)
  • Mentorship Allowance ($100 per mentor)
  • Candidate Referral Service